Dialog

Dialogue / Concept

Would you like to increase your share of voice on the phone?

Schuetz Marketing Services will support you. No matter if you want us to take care of a product, to act as sales representatives, to invite business partners or customers to an event, or to organize and manage a competent hotline - our dialog experts will represent your company, as if they were your own staff.

Services

  1. definition of tasks (product support, surveys, hotlines)
  2. development of strategies
  3. careful selection of dialog experts
  4. training (characteristics of products and company, argumentation, reaction to possible objections)
  5. communication guidelines for quick and positive results
  6. communication simulations
  7. pre-testing in order to check efficiency
  8. analysis of test conversations - evaluation - optimization
  9. realization
  10. constant supervision and motivation of our dialog experts
  11. regular reports and comparison of actual and planned figures