Dialogue / Concept
Would you like to increase your share of voice on the phone?
Schuetz Marketing Services will support you. No matter if you want us to take care of a product, to act as sales representatives, to invite business partners or customers to an event, or to organize and manage a competent hotline - our dialog experts will represent your company, as if they were your own staff.
- definition of tasks (product support, surveys, hotlines)
- development of strategies
- careful selection of dialog experts
- training (characteristics of products and company, argumentation, reaction to possible objections)
- communication guidelines for quick and positive results
- communication simulations
- pre-testing in order to check efficiency
- analysis of test conversations - evaluation - optimization
- constant supervision and motivation of our dialog experts
- regular reports and comparison of actual and planned figures